News | Social action, International, Student Life

This year the Students Welcome Desk is accompanying students remotely

From September 15, 2020 to November 27, 2020

Each year, the Université de Lyon and many partners organize the Students Welcome Desk, a system for welcoming and supporting international students upon their arrival in Lyon and Saint-Étienne. To respond to the health situation and the dematerialization of certain procedures relating to residence permits, the format of the SWD has been entirely rethought.

100% supported, 100% remote

The Students Welcome Desk teams inform and guide students in all their daily life procedures, in order to start the academic year well and facilitate their integration into the Lyon Saint-Étienne area: residence permits, visa validation, accommodation, employment, health, culture and many others.
This year, the format of the SWD has been redesigned to better respond to the current health situation and the dematerialization of certain procedures relating to residence permits.
  • In Lyon, the SWD will support students exclusively remotely: a dedicated hotline - +33 (0)4 37 28 07 07 - is open from September 15 to November 27, Monday to Friday from 9 a.m. to 6.30 p.m., to answer all their questions and advise in their efforts.


    NO PHYSICAL RECEPTION WILL BE PROVIDED IN THE PREMISES OF THE UNIVERSITÉ DE LYON
     
  • In Saint-Étienne, a physical reception is maintained at the Espace Info Jeunes, from September 15 to October 23, Monday to Friday from 10 a.m to 12:30 p.m; in the afternoon, the SWD teams will travel to the campuses and hold dedicated hotlines (information available on the sites of universities and schools on the Saint-Étienne site) to support international students.
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