News | Social action, International, Student Life, New academic year

International students: the Students Welcome Desk supports you remotely

On The September 6, 2021

Hotline open from September 6 to October 29, 2021,
From Monday to Friday, 9 AM to 4:30 PM without interruption

Each year, the Université de Lyon and its partners come together to welcome and support international students from the moment they arrive in Lyon and Saint-Étienne, in order to start the academic year well and settle into the region. In Lyon, a hotline run by a multilingual team is available to answer students' questions, from September 6 to October 29.

The multilingual teams of the Students Welcome Desk teams provide information and guidance to students regarding the administrative procedures required at the start of the school year, and regarding residence permits in particular.
Find out more

Like last year, the format of the device has been designed entirely remotely to respond to the dematerialization of certain procedures relating to residence permits.

The dedicated, multilingual hotline - +33(0)4 37 28 07 07 - is open from Monday through Friday, between September 6 and October 29, 2021 from 9 AM to 4:30 PM,
to help you with any formalities regarding administrative procedures.


THERE WILL BE NO IN-PERSON MEETINGS AT THE UNIVERSITÉ DE LYON SWD OR AT THE PREFECTURE.

Visit our SWD web portal for more information