Portrait | Education, Entrepreneurship / Innovation

They make the Université de Lyon: meet Agnès Portelange

On The October 3, 2019

The Université de Lyon met with Agnès Portelange, an alumnus of the September 2018 graduating class of the Digital Transformation University Diploma program.

Tell us about your journey before enrolling in the Digital Transformation University Diploma.

After graduating with a BTS in international trade, my career path led me to take an active role in customer service. In particular, I worked as a sales manager for EuroCave for 15 years.

I have seen new technologies being introduced to the working environment in recent years. There have been many major developments, but the emergence of smartphones in 2008 radically changed how we approach sales and marketing. My profession has changed more in the last 10 years than it had in the previous 20 years.

While this is generally a very positive experience, navigating it still requires a significant amount of openness and personal investment, together with careful consideration.

The media uses jargon which can be quite intimidating when referring to digital technologies, and this sometimes puts laypersons at a disadvantage. When I was told about the Digital Transformation University Diploma, it seemed like a way to dispel some of the mystique surrounding digital technologies and take a more holistic perspective. That is why I wanted to apply for this program.

In practice, what did you gain from this program? What stood out the most for you?

My main goal when I enrolled was to gain an overall understanding of current technologies. I didn’t come to specialize in a particular technique.

I also wanted to gain some legitimacy, given my previous level of education. The program helped me to understand all aspects of digital technology, and helped me overcome imposter syndrome.

I am delighted that I enrolled in this program. The group project I completed with two other students from the program gave me a better understanding of the academic world; a world I knew very little about until now.

What are you doing now?

During the academic semester, I managed to get back in touch with a former colleague, who was in the process of setting up a new employment-platform project for the tourism industry. I now work with him as a Customer Relations Manager. The platform is due to be launched in October 2019. In the meantime, I am still improving my knowledge of digital technology thanks to the ENE de Lyon workshops (Businesses & Digital technology) and e-learning courses, which are a real gold mine!

Since I am not a millennial, I am not a digital native – but I can guarantee that if you want it enough, you can become just as fluent as one.