Students Welcome Desk

The Université de Lyon and its partners come together to welcome and support international students from the moment they arrive, in order to start the academic year well and settle into the region.

Every year, the Students Welcome Desk teams provide information and guidance to students regarding the administrative procedures - specifically on residence permits - but also on assistance programs and services available in Lyon, Saint-Étienne, Bourg-en-Bresse & Roanne.

The Université de Lyon offers several tools to help students understand and navigate these formalities:

• A multilingual helpline with a team dedicated to answer all questions:
Helpline open from September 2 to December 13, 2024
Monday to Friday, 10 a.m. - 1 p.m. / 2 p.m. - 5 p.m.
+33 (0)4 37 37 43 00

• A leaflet recapitulating all they need to do:
Download the 2024 leaflet (VENG)

• A welcome and support space adapted to the needs of international students:
An appointment will be offered by the SWD if necessary, after calling the helpline
+33 (0)4 37 37 43 00