Students Welcome Desk

The Université de Lyon and its partners come together to welcome and support international students from the moment they arrive in Lyon and Saint-Étienne, in order to start the academic year well and settle into the region.

Every year, the Students Welcome Desk teams provide information and guidance to students regarding the administrative procedures required at the start of the school year, and regarding residence permits in particular.

All residence permit formalities for international students became fully paperless in 2020.

The Université de Lyon offers several tools
to help students understand and navigate these formalities:

A multilingual hotline with a team dedicated to answer all studentss questions:
+33 (0)4 37 28 07 07 | Monday to Friday from 9 AM to 5 PM without interruption

A section describing the procedures to follow depending on each student's situation:
Residence permits, visas

A leaflet recapitulating all they need to do, in a single checklist:
Download the 2022 procedure

A Frequently Asked Questions section for residence permits and special situations:
Students Welcome Desk FAQ