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Students Welcome Desk F.A.Q.

International students, you will find below the most frequently asked questions about the procedures relating to visas, residence permits and paperless procedures.

VISAS, RESIDENCE PERMITS, APS: WHERE AND HOW TO APPLY?

Am I affected by the new ANEF procedure?

You are affected by the online deposit of your application only if you are in possession of a:

  • Long-stay visa ("VLS" or "D visa")
  • Long-stay visa equivalent to a residence permit ("VLS-TS"), whether valid or expired after January 2020
  • Residence permit, whether valid or expired after January 2020

As soon as the online procedure opens, apply for a student residence permit on the ANEF platform https://administration-etrangers-en-france.interieur.gouv.fr (new platform by the French Ministère de l'Intérieur) at least 2 months in advance (if possible).

If you do not have the aforementioned visas and residence permits (for example you have a trainee visa, competition, you wish to apply for an APS, etc.), you are not concerned by the teleprocedure. You must request an appointment to submit your file to the Préfecture du Rhône only:

http://www.rhone.gouv.fr/Prendre-un-rendez-vous/Accueil-des-etrangers/Vous-etes-ressortissant-non-europeen-ou-europeen-hors-beneficiaire-d-une-protection-internationale

Read below to find out more

I have just arrived in France on a long stay visa

Within 3 months of your arrival in France, you must validate your Long Stay Visa equivalent to a Residence Permit (VLS-TS). The process is completely dematerialized. Go to the dedicated website ► https://administration-etrangers-en-france.interieur.gouv.fr

After validating your VLS-TS, do not forget to take the necessary steps to join Social Security on the dedicated site ► https://etudiant-etranger.ameli.fr.

I am of Algerian origin and I have just arrived in France

You are of Algerian origin and you have just arrived in France on a "student" visa: you must request an appointment to validate your visa by requesting your residence permit ► https://www.rhone.gouv.fr/Demarches-administratives/Immigration-et-integration/Formulaire-de-1ere-demande-de-rendez-vous-pour-deposer-un-dossier-en-vue-de-l-obtention-d-un-titre-de-sejour

How to apply for a provisional residence permit (Autorisation Provisoire de Séjour – APS)

If you hold a professional license or a Master’s degree and would like to apply for a residence permit or provisional residence permit to seek employment or set up an entrepreneurial project, you must submit your application online before your residence permit expires (student, student mobility program, researcher or researcher mobility program).

Can I renew my provisional residence permit?

The duration of the APS and its renewable nature vary in application of agreements concluded by the French authorities with the countries concerned. If you are from one of the countries below, which are covered by a specific bilateral agreement:

  • Gabon
  • Congo Brazzaville
  • Benin
  • Tunisia
  • Mauritius
  • Cape Verde
  • Burkina Faso
  • India
  • Macedonia
  • Montenegro
  • Serbia

► You may ask for ONE renewed APS.

Nationals of other countries cannot generally request the renewal of this provisional residence permit.

I made my APS request but did not receive a definitive answer

If you have submitted your APS request on the dedicated site, your request has been taken into account; do not worry if you have not received proof after submitting your request.

I have a Canadian “Working Holiday Visa”, who should I contact?

If you have a Canadian “Working Holiday Visa”, you must contact the Prefecture directly:

I have an “internship” residence permit, where do I have to apply?

You must make an appointment to submit your application directly on the Rhône Prefecture’s website.

I am a student’s spouse, what do I have to do?

You need to make an appointment with the Prefecture by clicking here.

I have a short "competition" visa

You have a short "competition" visa, you have successfully completed the competition for which you were registered and you now wish to register with the establishment: you must request an appointment to submit your application on this link ► https://www.rhone.gouv.fr/Demarches-administratives/Immigration-et-integration/Formulaire-de-1ere-demande-de-rendez-vous-pour-deposer-un-dossier-en-vue-de-l-obtention-d-un-titre-de-sejour and specify « student ».

I have a long-term U.E. residence permit and I have just arrived in France to study

You are a non-European national, you reside in a member country of the European Union and you arrive in France to study with a card mentioning "long-term EU resident": you must make a first request for a student residence permit by making an appointment on the ANEF.

Please note: only a card with the mention “long-term EU resident” gives you the right to apply for a student residence permit upon your arrival in France.

If you do not have this entry on your residence permit from another European country, you must return to the country that issued the card and apply for a student long-stay visa.

I have received a favorable response, what should I do?

Once you have received a favorable response, you must wait to receive a text message notifying you that your residence permit is ready. Make an appointment to collect your card from the Prefecture by clicking on the following link – select the option at the bottom of the second table “Retrait des titres de séjour et de voyage”► www.rhone.gouv.fr/Prendre-un-rendez-vous/Accueil-des-etrangers/Vous-etes-ressortissant-non-europeen-ou-europeen-hors-beneficiaire-d-une-protection-internationale

ANEF PROCEDURE

How do I connect to the ANEF platform?

You have validated your VLS / TS online when you arrive in France: you already have an ANEF account.
Your identifier is your foreign number, generated during the validation of your VLS-TS and which appears on the certificate "Confirmation of validation of VLS-TS". Your password is the one you chose when opening your account. If you forgot or lost it, you can generate a new one by clicking on "forgot password".

► You do not have an ANEF account: you must create an account. Your username :

  • Is your foreign number if you have a residence permit;
  • Is your visa number if you have a "long-stay visa / VLS - residence permit to be requested within 2 months of arrival in France" or a "school-going minor" visa.

You choose your password. If you forgot or lost it, you can generate a new one by clicking on "forgot password".

I cannot find my visa number or my foreign number

On the login page, next to the “username” box, click on the question mark; the illustrations of a visa and a residence card that appear indicate, circled in red, where the visa or foreigner number can be found on the document.

Am I allowed to travel with the documents provided on the ANEF?

Only the certificate of extension of instruction received following the submission of your renewal request to the ANEF allows you:

  • To travel in the Schengen area;
  • To go to your country of origin and return to France, without going through another country (direct flights only, non-stop in a foreign country).

My residence permit expired between March 15 and June 15: why won’t the ANEF accept my residence permit dates?

If your residence permit expired between March 15 and June 15, 2020, it has been automatically extended by six months. You need to manually add six months to your student residence permit's initial expiry date on the ANEF platform.

Is there something special about your situation? Do you need to provide proof of a change in your academic career or provide additional information?

You can describe, explain and justify your application on the ANEF platform by:

  • Adding a document to your application using the special download section;
  • Adding an explanation in the “Texte” field.

I have submitted my documents on the ANEF platform, but have not received my extension certificate, what should I do?

You will receive the extension certificate as soon as your residence permit expires.

What should I do if my extension certificate is about to expire?

You will either receive a new one when it expires, or you will receive a Final Decision Certificate (Attestation de Décision Finale) directly from the Prefecture.

I am a minor attending school, how do I submit my application on the ANEF platform?

  • If you have a VISA D of less than 1 year, you can use the ANEF platform.
  • If you have a VISA D of more than 1 year, you must submit your application to the ANEF via the “contact en cas de difficultés” contact form. The Prefecture will send you an appointment if necessary.

I can’t upload my documents on the ANEF platform

If you are experiencing one of the following problems:

  • You have entered the correct information and the platform informs you that the information entered is incorrect;
  • You have a valid residence permit and the platform indicates that your permit expired more than six months ago;
  • You have clicked on “forgotten password” to access your account but have not received an e-mail to reset your password.

► These technical problems were reported to the ANEF platform technical support department, fix pending.

While waiting for a response, we recommend that you:

  • Try to connect using different browsers (Mozilla, Chrome, Explorer, etc.);
  • Try to connect using your Smartphone;
  • Try to connect with your visa number (written on the visa that was stuck in your passport when you arrived in France) if your Foreign ID number (found on the right-hand side of your residence permit or on the confirmation documents that you received from the French Office for Immigration and Integration (OFII) when you arrived in France) does not work, and vice versa;
  • Try to connect to the ANEF platform during off-peak hours (between 9 PM and 6 AM) when the site has fewer visitors.

My application has been cancelled on the ANEF platform, what happens now?

It is likely that your file cannot be processed electronically. You will receive an appointment from the Rhône Prefecture to submit your application on paper.

I have tried to renew my residence permit through the ANEF platform, but I have been given an appointment at the Prefecture. What should I do?

You must arrive at least five minutes before the time indicated on your appointment notice. You will need to bring all the supporting documents (originals AND photocopies) that you submitted on the ANEF platform. During this appointment, your application will be submitted in paper form.

Important:

  • USB sticks, screenshots and electronic documents of any kind will not be accepted.
  • A list of the necessary supporting documents will be attached to the appointment notification e-mail sent to you by the Prefecture. You can also find this list in our F.A.Q. section.

► The supporting documents to be provided are:

  • A valid residence permit and/or registration receipt
  • Proof of nationality:
    - Your Passport (if you do not have a valid residence permit, please provide the pages of your passport that contain information on your marital status, dates of validity, entry stamps and visas)
    - If, for any reason, you cannot provide your passport, the other accepted supporting documents are: consular attestation with photo, identity card, consular card, etc.
  • Proof of address (less than six months old):
    - An electricity, gas, water, internet, landline or cell phone bill
    - Or a copy of your rental agreement
    - Or a copy of a rental receipt or property tax receipt.
    ♦ If you are staying at a hotel: a declaration from the hotel operator and an invoice for the last month.
    If you are staying with someone: a dated and signed declaration from your host, along with a copy of their identity card or residence permit, and proof of address if the address on their identity card or residence permit is not up to date.
  • A certificate of enrolment for the new academic year
  • All academic transcripts for the past year
  • Financial resources: for several resources, please attach proof of each resource
    If you are receiving financial support from a third party: A statement from the third-party’s bank confirming that regular transfers have been scheduled to your account and a sworn declaration that you are being sent enough money to reach the required amount of € 615/month, as well as the third party’s proof of identity
    ♦ If you hold a scholarship:
         For scholarship holders in their country of origin: a scholarship certificate from the paying agency in the country of origin.
         For French government scholarship holders and beneficiaries of European programs: proof of this status.
    If you are employed: your last three pay slips and your employment contract.
    If you have sufficient resources: a bank statement showing a sufficient balance.
  • Three passport photo
  • Residence permit application form, completed, dated and signed
  • Anything you feel is relevant to support your application
Please arrive on time for your appointment. You may be refused entry if you are late.

RECEIPTS, VALIDITY DATES, TRAVEL

My residence permit is about to expire, what should I do?

As of September 17, you will only be able to renew your student residence permit online. You will have to submit your application online on the ANEF national platform ► https://administration-etrangers-en-france.interieur.gouv.fr/particuliers/#/

My residence permit has expired, what should I do?

The steps to take vary depending on the expiry date of your residence permit.

  • Your title expired before March 15, 2020:
    You are not dependent on ANEF. You must request an appointment to submit your request for renewal of your residence permit ► https://www.rhone.gouv.fr/Demarches-administratives/Immigration-et-integration/Formulaire-de-1ere-demande-de-rendez-vous-pour-deposer-un-dossier-en-vue-de-l-obtention-d-un-titre-de-sejour
  • Your title expired between March 15, 2020 and June 15, 2020:
    Your residence permit had been automatically extended by ordinance. You depend on ANEF: in the field reserved for the expiry date of your permit, manually add 6 months to the initial expiry date of your residence permit.
  • Your title has expired on June 15, 2020:
    You depend on ANEF, but the handling of your request varies depending on whether or not you have requested and received a summer receipt.
    → You have requested AND RECEIVED a summer receipt: when your request is sent to ANEF, you will receive a message indicating that your file is closed, then you will receive an invitation to an appointment to physically submit your file.
    →You had requested a summer receipt but YOU DID NOT RECEIVE it: you should normally submit your application to ANEF.

I need a receipt to be in order until my procedures are completed, what should I do?

With the dematerialized procedure, there will no longer be any issuance of receipt. The remote procedure and online filing will generate several successive certificates that will justify the progress of your procedures and allow you to be in good standing:

  • Certificate of confirmation of deposit - Download
    This document proves that you have submitted an application for a residence permit. He does not rush the answer: it does not therefore constitute proof of legality of the stay, and does not give rise to a right associated with a legal stay.
  • Certificate of extension of instruction - Download
    This document can be likened to a receipt: it justifies the maintenance of all the rights opened by reason of the residence permit previously held. If this title made it possible to exercise a professional activity, it may continue during the period of validity of this certificate. It does not allow the opening of new rights. This document authorizes the crossing of the Schengen area.
  • Certificate of favorable decision - Download
    This document proves that your request was successful and that your residence permit will be issued. The document indicates the duration of the ticket that will be issued to you and the amount of taxes that you will have to pay when collecting the ticket.

I sent my application to the Prefecture to get a summer registration receipt, but have not received a reply

You must submit a full residence permit renewal application to the ANEF platform.

Do the documents provided on the ANEF platform allow me to travel?

You can only travel with the extension certificate provided once you have submitted your renewal request on the ANEF platform. This will allow you to:

  • Travel within the Schengen area (YOU MUST RESPECT THE CURRENT HEALTH RESTRICTIONS);
  • You will need to wait for your residence permit to be issued before you can travel between your home country and France. You will receive a text message informing you that your permit is ready for collection at the Rhône Prefecture. If you need to travel in a case of force majeure or an emergency, please request a return VISA from your country’s consulate in France.

My residence permit will expire but I have to stay in France longer than expected to finish my course (exams, defenses)

The procedure to be followed depends on your situation.
Note: in all cases, you must provide a document from your institution which proves the extension of the course for the year 2019/2020.

I would like to apply for a Provisional Residence Authorization (APS) but my residence permit expires before the end of my course

You will very soon hold a professional license or a master's degree and you would like to apply for an APS but your residence permit will expire before your defense / graduation / end of course: you must submit your request on the dedicated site before the end of validity of your residence permit (mention student, student - mobility program, researcher or researcher mobility program) by providing a document from your institution proving the end date of the course.

You must bring your diploma when you receive your residence permit.

I have a working holiday visa (outside Canada) and I cannot return to my country because of the health situation

You are in possession of an expiring Working Holiday Visa (unless you are of Canadian origin) and you cannot return home because of COVID19 (no return planes): you benefit from an “exceptional extension of stay of 4 months”.

► This is a temporary and exceptional measure. Beneficiaries of this measure must return to their country of origin at the end of this extension.

► You don't have to do anything.

SUPPORTING DOCUMENTS TO PROVIDE

I want to renew my student residence permit. What supporting documents will I need to submit my application on the ANEF platform?

You must provide digital copies of all the supporting documents listed below. Please make sure that the documents are legible and that they have been translated into French if they are in a foreign language.

Find a certified translator

All files and documents must be provided in the following formats: .jpg, .pdf, .png, .bcp and .tiff. (each file must not exceed 10 Mb).

1. PERSONAL INFORMATION

CIVIL STATUS

  • A valid residence permit;
  • Your Passport – If you do not have a valid residence permit, please attach the pages of your passport that contain information on your marital status, dates of validity, entry stamps and visas;
  • A recent passport photo – You must provide a digital photo and signature when applying for your residence permit renewal online. There are several places where you can get a digital passport photo: locate your nearest one via this link. If you already have a digital photo and signature, simply fill in the “e-photo” number on your passport photo sheet.

PROOF OF ADDRESS

You will need to provide proof of your address (less than six months old) – you will need to provide one of the following documents:

  • An electricity, gas, water, internet, landline or cell phone bill that includes your name and address;
  • Or a copy of your rental lease (only from an approved governing body – agreements made between individuals are not accepted) with your name on it;
  • Or a copy of your rent receipt (only from an approved organization - documents between individuals are not accepted) or a copy of your property tax receipt with your name on it;

Are you staying in a hotel? You will need to provide one of the following documents:

  • A declaration from the hotel owner;
  • A copy of the last month’s bill.

Are you staying with someone else? You must provide all the following documents as proof that you are staying with a private individual:

  • A signed and dated declaration made by your host;
  • A copy of your host’s identity card or residence permit, together with their passport;
  • If the address on their identity card is out of date, you will need to provide proof of their address for at least the last six months.

2. THE REASON FOR YOUR STAY: “STUDENT” RESIDENCE PERMIT

  • A certificate of registration or proof that you have pre-registered with a higher education institution – Please provide a certificate of registration from your institution, or proof of pre-registration while waiting for your final registration. You will need to provide your final certificate of registration when you receive your residence permit. If you are a “mobility program” student, you must also provide all the documents issued by the institution justifying that your studies are part of a mobility program within the European Union;
  • Your academic transcript – Please provide all transcripts since you last obtained an academic qualification;
  • The last qualification you received in France;
  • A certificate of achievement (pass certificate) issued by your institution.

3. FINANCIAL RESOURCES

Note: for several resources, please attach proof of each resource.

Are you receiving financial support from a third party? Please provide the following documents:

  • Bank statements from the third party showing regular wire transfers to your account;
  • A sworn declaration that you are being sent enough money to reach the required amount of € 615/month;
  • Proof of identity of the third party.

Do you have a scholarship? Please provide:

  • For scholarship holders in their country of origin: a scholarship certificate from the paying agency in the country of origin;
  • For French government scholarship holders and beneficiaries of European programs: proof of this status.

Are you employed? You will need to provide your last three pay slips.

Do you have sufficient resources? Please provide a bank statement showing a sufficient balance.

I would like to apply for a provisional residence permit (Autorisation Provisoire de Séjour – APS). What documents do I need to provide?

To obtain a provisional residence permit (APS), there is a specific qualification requirement – in most cases, this is a “licence professionnelle” (professional license) or a diploma that is at least equivalent to a Master’s degree.

This residence permit allows you to remain in France and work without restriction for one year, in order to find employment or create a business which is related to your studies or research.

Please note that foreign nationals holding a student residence permit who come from Benin, Burkina Faso, Cape Verde, the Republic of Congo, Gabon, India, Mauritius and Tunisia will have to apply for a temporary residence permit to seek employment in accordance with their respective bilateral agreements.

Information you need to provide in order to complete this application:

  • Proof of identity and contact information (a residential address in the Rhône region);
  • Your administrative status in France (your residence permit number and information);
  • Information about your qualification (it must be equivalent to a Master’s degree or professional license. You will be asked to provide a final certificate of achievement in order to finalize the application).

Supporting documents:

All documents must be scanned in PDF format. Photos of documents will not be accepted. All documents must be translated into French by a sworn translator.

  • A residence permit or a valid long-stay visa valid as a residence permit (VLS-TS);
  • Your Passport with the identity page. If you do not have a passport, you will need to provide proof of nationality (consular certificate with photo, ID card or consular card)
  • Proof of marital status – birth certificate, family record book or marriage certificate (if you are married) indicating filiation information;
  • Proof of address dated less than six months in your name (an electricity, gas, internet or home insurance bill or non-handwritten rent receipt: receipts between individuals are not accepted).
    If you are staying with someone else:
         o A signed and dated declaration from your host (it must be less than six months old, specify both the name of the host and the name of the guest, and must be signed by the host);
         o It must be accompanied by a copy of your host's identity card or residence permit (a residence permit issued at the same address as the home address, a French or European national identity card or passport);
         o As well as a proof of address for the host.
  • Proof of health insurance (your “carte vitale” is not a valid proof of health insurance);
  • If you are a researcher: a diploma equivalent to a Master’s degree obtained during the current year or a certificate of completion of your research work;
  • If you are starting up a business: any and all documents proving that you have a start-up project in a field related to your studies or research (you should submit your business plan – if applicable, the financial, legal, fiscal and social security arrangements together with a provisional long-term budget – or any other document to justify the project).

My documents need to be translated: how do I get them translated, who do I contact?

All documents submitted with your renewal application must be translated into French. These documents must be translated by a sworn translator: you can find a sworn translator here.

Online ID photos: where and how can I digitally attach photos in the right format?

You must provide a digital photo and signature when applying for your residence permit renewal online.
There are several places where you can get a digital passport photo: locate your nearest one via this link.
If you already have a digital photo and signature, simply fill in the “e-photo” number on your passport photo sheet when filling out your online application.

I haven’t received proof of enrollment. Can I still apply for my residence permit to be renewed?

If you still haven’t received your registration certificate from the higher education institution where you will be studying during the upcoming academic year, you can attach a proof of pre-registration while waiting for the final registration. You will need to provide your final certificate of registration when you receive your residence permit. If you are a “mobility program” student, you must also provide all the documents issued by the institution justifying that your studies are part of a mobility program within the European Union.

What do I do if my online ID photo doesn’t work?

The e-photo code is activated at least two hours after the photo is taken. If the code is still not active after these two hours, you will need to contact the photo booth customer service to inform them of the e-photo code error.

► This problem does not concern ANEF, so do not contact the platform's technical support.