Students Welcome Desk

The Université de Lyon and its partners come together to welcome and support international students from the moment they arrive in Lyon and Saint-Étienne, in order to start the academic year well and settle into the region.

Our partners' video presentations (FR)

Every year, the Students Welcome Desk teams provide information and guidance to students regarding the administrative procedures required at the start of the school year, and regarding residence permits in particular.


All residence permit formalities for international students became fully paperless in 2020.

The Université de Lyon provides a number of tools to help students better understand, prepare for and anticipate these administrative procedures:

• A hotline run by a multilingual team is available to answer students' questions: +33(0)4.37.28.07.07, from September 6 to October 29, Monday-Friday from 9 Am to 4:30 PM without interruption
• A section describing the procedures to follow depending on each student's situation ► See more on procedures
• A Frequently Asked Questions section for residence permits and special situations ► Visit the dedicated page