Students Welcome Desk

The Université de Lyon and its partners come together to welcome and support international students from the moment they arrive, in order to start the academic year well and settle into the region.

Every year, the Students Welcome Desk teams provide information and guidance to students regarding the administrative procedures - specifically on residence permits - but also on assistance programs and services available in Lyon, Saint-Étienne, Bourg-en-Bresse & Roanne.

The Université de Lyon offers several tools to help students understand and navigate these formalities:

• A multilingual hotline with a team dedicated to answer all questions:
+33 (0)4 37 37 43 00
Monday to Friday, 10 a.m. to 1:30 p.m. / 3 p.m. to 5 p.m.

• A leaflet recapitulating all they need to do:
DOWNLOAD THE 2023 CHECKLIST LEAFLET

• A welcome and support space adapted to the needs of international students:
CAUTION: BY APPOINTMENT ONLY, PLEASE CALL THE HOTLINE