Students Welcome Desk

Every year at the start of the academic year, the Université de Lyon sets up a one-stop desk for welcoming international students: the Students Welcome Desk. The goal? To help them get their studies off to a good start and facilitate their integration into the Lyon Saint-Étienne region.

The multilingual team at the Students Welcome Desk provides information and guidance to students on administrative procedures, particularly visas and residence permits, as well as on all the assistance and support services available in Lyon, Saint-Étienne, Bourg-en-Bresse and Roanne.
 

The Students Welcome Desk consists of:

• A multilingual helpline with a team dedicated to answer all questions
  +33 (0)4 37 37 43 00 - open from Monday, August 25 to Friday, December 19, 2025 from 10 a.m. to 5 p.m. uninterrupted
• A reception and physical support space adapted to the needs of students
  An appointment will be offered by the SWD if necessary, after calling the helpline
• A portable desk moving from campus to campus, to meet the student
  More information coming soon