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The Université de Lyon’s late-night helpline

Because looking after your health is very important, the Université de Lyon and its institutions are keen to support the development of their new services and facilities to improve students’ health and well-being.

So, as of 2020, they will join forces with the Nightline organization and the Région Auvergne-Rhône-Alpes to open a listening, support and information service for students from the Lyon and Saint-Etienne institutions.

This type of “by students, for students” service is already available in several countries (United Kingdom, Ireland, Germany, etc.) as well as in Paris since 2017. In 2020, Lyon is joining the adventure.

What is the Nightline organization all about?

Nightline is a free and anonymous listening service (and online chat) especially for students.
Volunteers, who are themselves students, provide a caring environment for young people to speak out and talk about their problems anonymously.
They provide a safe environment to talk about anything and everything, without judgment.
Trained in active listening, they adopt a neutral stance and do not attempt to direct the conversation.
The online chat and calls are not subject to extra charges; students do not have to pay for this service.



Nightline is a night-time service run by students, and is therefore not available during the day. If you need someone to talk to during the day, you can contact:

Young people’s health line

The young people’s health line (Fil santé jeunes) is available to answer your questions every day from 9 AM to 11 PM.
+33 (0)800 235 236, a free and anonymous phone service.

SOS Amitié

SOS Amitié is a listening service designed to listen to those who, at some point in their lives, are going through a difficult time.

Suicide Hotline

This is a listening service for those who are considering ending their lives, have decided to do so, or for their loved ones.

SOS Suicide Phénix

SOS Suicide Phénix is a support and listening service for anyone dealing with problems related to suicide.


As part of a partnership with the Crous, the Apsytude organization provides students living in Crous housing with free consultations with a psychologist through two complementary schemes: the Happsy Hours, where students can meet with a psychologist in person, and the HappsyLine, where they can make appointments online.

To make an appointment, please send an e-mail to or call +33 (0)6 27 86 91 83.

Some COMUE institutions also offer this service. Ask your Student Life Office for more information.

Whatever you do, don't hold it in, remember that you are not alone and that there are people and services out there to help you.