[IMPORTANT] The 2023 Students Welcome Desk is closing its doors!

On The November 30, 2023

The Students Welcome Desk hotline is now closed. This three-month support program, set up by the Université de Lyon to help international students with their administrative procedures, came to an end on Thursday, November 30. Update on the steps to follow from now on.

Every year at the start of the academic year in September, the Université de Lyon sets up its Students Welcome Desk to greet international students and help with their their back-to-school procedures. From September 4 to November 30, the Students Welcome Desk teams informed and guided students on administrative procedures, in particular those relating to the student residence permit, but also on assistance and support available. Goal? To help them get the university year off to a good start, and facilitate their arrival into the region.

Are you still struggling with administrative procedures?

Do not panic ! Several Students Welcome Desk tools remain active after the hotline is closed:

Outside of opening periods, as an international student, you have privileged contacts within your institutions. Do not hesitate to contact them with any request for information, they are available to help and support you throughout the year!

See the contacts in your institution

A question about housing, transport, financial aid...

The Université de Lyon lists in a single "Mes Aides" (Student Assistance) web portal the systems help, support and useful contacts for all the needs of your student life in the areas of Lyon, Saint-Étienne, Bourg-en-Bresse and Roanne.

The web portal is also available in English!

Mes Aides portal - FR || Mes Aides portal - ENG